User Tips

Prepaid US mobile phone service is different in the USA to most of the rest of the world and the cost can add up quickly unless you take some sensible precautions. Here are a few tips:

• Let your fingers do the talking. Text, IM and email are the cheapest ways to stay in touch from your US mobile phone, or US sim card.
• Use a low-cost international call service with your US mobile phone, or US sim card, see our International Calling page for more information.
• Make sure you are covered. No US mobile network covers the whole country. T-Mobile covers 95% of the US population, click here to see the coverage map and make sure your destination is covered.
• You pay when somebody calls you. If it is an international call you are charged the local rate.
• Your account is considered inactive when you have no credit, you cannot receive calls or texts when you have no call credit.
• Anyone can send a short email to your phone, just like a text. Your email is yourphonenumber@tmomail.net. You have 160 characters like a text.
• Change the voicemail message on your home mobile number to let people know your US mobile phone number while you are away.
• Need to meet a friend when you get there? Give them your US mobile phone number, you even save them money, because they don't have to ring you on an international phone number.
• Remember to put those all important numbers on your US sim card before you go; your airline reconfirmation number, travel insurance company, hotels and anything else you might need.
• Many non-US mobile phones do not function in the USA, you need an unlocked multi-band phone to pick up signal with a prepaid US sim card. Email us the make and model of your mobile phone at info@fonepool.com if you need more information
• Some mobile phones are locked to a home network. Try a sim card from another network and see if it works in your mobile phone.

Email us at info@fonepool.com if you need more information.