Shipping Info

Simpack Shipping

  • USA Standard - FREE
  • International Standard - FREE

Arrival time varies depending on your location
Allow 2 - 3 business days for US delivery (add a day for HI & AK)
Allow 4 - 6 business days for Western Europe
Allow 6 - 10 business days for all other destinations worldwide

Internet Stick Shipping

  • USA Standard - $1.99
  • International Standard - $1.99

Arrival time varies depending on your location
Allow 2 - 3 business days for US delivery (add a day for HI & AK)
Allow 4 - 6 business days for Western Europe
Allow 6 - 10 business days for all other destinations worldwide

Fonepack Shipping

  • USA Standard 2-3 day with tracking - $8.00
  • USA Express Next day with tracking - $35.00

**Note: Fonepacks can only be dispatched to a US delivery address. Clients ordering a fonepack for an upcoming trip to the USA will have their pack delivered to their US delivery address to coincide with their arrival.

Standard deliveries are dispatched in the USA using USPS First-Class Mail® Services and internationally using USPS First-Class Mail® International. Orders should be placed before 2pm EST, to ensure safe and secure delivery of your pack within the time-frames outlined above, excluding weekends and holidays.

Express deliveries are dispatched using FedEx Express Services, orders should be placed before 2pm EST, to ensure safe and secure delivery of your pack within the timeframes outlined above, excluding weekends and holidays.

Important Information

When you place an order, Fonepool makes every effort to ensure that mobile phones and sim cards are delivered safely, securely and in a timely manner. The shipping times above are estimated delivery times, based on our experience with our shipping partners. Fonepool cannot be held responsible for delays in delivery which are understood to be beyond our control. It is in our clients' interest to order their mobile phone, or sim card, in a timely manner to ensure timely delivery of their packs. The order deadlines outlined above are the absolute cut off times, it is prudent to order as far in advance as possible. The Fonepool shipping department is operational from Monday to Friday, excluding holidays.