Call Costs
US prepaid mobile phone call charges may be different to what you have experienced in other countries. Here are a couple of things to remember:
You are charged to send and receive calls and short messages on prepaid mobile phones in the USA
- Call anywhere in the USA from anywhere in the USA for the same great rates including Alaska and Hawaii
- Call credit expires after 90-365 days depending on the denomination of credit purchased, see chart below
- Text messages (SMS) to the US and Canada, instant messages and email cost 10c to send and 5c to receive
- International text messages cost 35c to send and 5c to receive
- Multimedia messages (MMS) cost 25c to send and 25c to receive
- Calls are charged in one minute increments, any fraction of a minute is rounded up to a full minute
- Roaming charges for using the service in Canada and Mexico vary, see chart below
- International calls from your mobile are charged in addition to domestic US airtime, as per rates outlined on the chart below
- You are charged the regular airtime charges for voicemail retrieval
- You are charged the local US per-minute charge to receive an international call
- Choose your plan, pay-as-you-go or pay-by-the-day, see table below for product specifications
- The pay-as-you-go plan charges you for every call. The pay-by-the-day plan charges you a $1 daily access fee on the days you use voice services, which gives access to unlimited calling features, T-Mobile-to-T-Mobile (M2M) and unlimited nights (7pm – 6:59am)
- 411 and directory assistance calls cost $1.49 per minute
- For more information see call charges below
| Pay By The Day | Pay As You Go |
|---|---|
| Unlimited calling 7pm – 6:59am and between T-Mobile USA subscribers 24/7 | No unlimited features |
| 10c per minute for calls not included in unlimited services | 10c – 33c per minute (depending on topup amount) |
$1 daily access fee |
No daily access fee |
| Domestic SMS 10c to send/5c to receive | Domestic SMS 10c to send/5c to receive |
| International SMS 35c to send/5c to receive | International SMS 35c to send/5c to receive |
| You can change between plans at any time, by dialing *8646 from your T-Mobile phone, or 1-877-778-2106 from any phone. Your credit balance would also be transferred in full. | |
When calling to a location outside the US, the following additional charges apply:
| Country or region | Charge |
|---|---|
| Canada and Mexico | $0.40 plus airtime per minute |
| Puerto Rico | $0.30 plus airtime per minute |
| Guam | $0.80 plus airtime per minute |
| Jamaica and island countries | $0.80 plus airtime per minute |
| Tuvalu and Vanuatu Islands | $5.00 plus airtime per minute |
| All other countries | $1.50 plus airtime per minute |
Restrictions on certain countries and regions apply and are subject to change without notice.
| Service | Pricing |
|---|---|
| Text Messaging | $0.10 to send / $0.05 to receive in the US and Canada; $0.35 to send and $0.05 to receive everywhere else |
| Picture Messaging | $0.25 to send / $0.25 to receive |
| Download ringtones & Wallpapers | Price varies / starting at $1.49 |
| 411 And More directory assistance | $1.49 per call plus airtime |
| IM and Email | $0.10 to send/$0.05 to receive |
| Canada Roaming (Rogers Wireless) |
$0.69 per minute/$0.10 per text message sent/$0.05 per text message received |
| Mexico Roaming (Telefonica) |
$1.49 per minute/$0.35 per text message sent/$0.05 per text message received |
